Calm, honest help with IRS problems.
We're a team of tax professionals who help people sort out IRS letters, back taxes and unfiled returns, in plain language. Online help from our Huntsville team.

Built for people who feel stuck
Caros Group grew out of a family of business owners. Over the years we kept meeting good people who were frozen by an IRS letter, not because the problem was hopeless, but because nobody had explained it clearly.
So we built a practice around plain language, prices in writing and follow-through. Today we help people across the US, in Myrtle Beach, and US taxpayers living in Thailand, all online.
Meet the ownerWhat you can count on
Plain language
No jargon and no pressure. You'll understand your letter and your options.
Prices in writing
You see the price before any work starts. No surprise charges.
Secure documents
Files go through the Canopy client portal, never plain email. No SSN by chat.
Honest answers
No promises about IRS outcomes. Every case is different and results vary.
Pick the help that fits
You see the price before anything starts. No retainers to get going.
Tax Pro Notice Review & Action Plan
Best if you have one IRS letter and want a clear plan.
- Secure upload of your actual notice
- Reviewed by a tax professional
- Written findings and next steps
- Typically 1–3 business days
- Full $249 counts toward the $599 or $799 Assessment within 30 days
IRS Situation Assessment
Best if you owe, have several letters or unfiled years.
- Full review of your IRS situation
- IRS records reviewed with your OK
- Your realistic options, in writing
- Price for any next step before work starts
Rush IRS Situation Assessment
Best if a deadline is close and you need answers sooner.
- Everything in the Assessment
- Prioritized when a deadline is close
- Price for any next step before work starts
Start small, upgrade anytime: the full $249 counts toward the $599 or $799 Assessment if you upgrade within 30 days. Checkout is secure, through our payment processor.
Exactly what you get for $249
- Review of your actual IRS notice by a tax professional
- What it means, in plain English
- The dates that matter
- What the IRS is asking you to do
- What is still unknown or missing
- Your recommended next steps, in a written action plan
- Typically delivered in 1–3 business days
Professional review, not a promise of any IRS result. The full $249 counts toward the $599 Assessment within 30 days.
Not an anonymous call center. Caros Group is led by founder Chad Caros, CFP®, CDFA®, MBA, with online help from our Huntsville team.
Meet Chad → · (256) 690-0213From IRS letter to a clear plan in 3 steps
Tell us what you got
Request a free callback, call (256) 690-0213, or upload your notice with the $249 review.
A tax professional reviews it
We read your actual notice and, with your OK, your IRS records. You get the findings in writing.
You choose the next step
We explain the options that may fit and quote any further work in writing first. No pressure, results vary.
Questions people ask
Do you help people outside Huntsville?
Yes. Our help is online, so we work with people across the US and US taxpayers living abroad, including Thailand.
Will you ask for my Social Security number by email or chat?
No. We never ask for it by email, text or chat. If we take on your case, sensitive documents go through the secure Canopy client portal.
Can you promise the IRS will reduce what I owe?
No one honestly can. Every situation is different and results vary. What we can do is explain your options clearly and help you take the next right step.
What does it cost to get started?
The Notice Decoder is free. A tax professional review of your actual notice with a written action plan is $249, and the full $249 counts toward the $599 or $799 Assessment if you upgrade within 30 days.
How fast is the $249 notice review?
Typically 1–3 business days after you upload your notice.
I haven't filed in years. Is it too late?
It is usually better to start now than wait. We help you see which years matter and the order to file them in.
Call The Caros Group at (256) 690-0213
Let's look at your letter together.
Tell us what the IRS sent. A tax professional will explain it in plain language and show you the options that may fit, with the price in writing first.
No pressure. No SSN by email or chat. Results vary.