Clear help with IRS tax problems, online from our Huntsville team.
Got an IRS letter, owe back taxes, or have returns you haven't filed? We explain what's going on in plain language and help you choose a calm next step.
See what help may fit you
3 quick questions. No SSN, ever.
- Real tax professionals, not a call center
- Price before we start
- No SSN by email or chat
- Online nationwide · Myrtle Beach · US taxpayers in Thailand
How it works
Tell us what you got
Use the free Decoder or call us. It takes about a minute.
We look at the facts
A tax professional reviews your notice and, with your OK, your IRS transcripts.
You see your options
We lay out what may fit and what it costs, in writing, before any work starts.
We help you follow through
Filing, payment plans and IRS letters, with documents shared through a secure portal.
How we can help
IRS Notices
CP14, CP501, CP503, CP504, CP2000, LT11 and more. Find out what your letter means and what to do by the deadline.
IRS notice help →Back Taxes & Payment Plans
Owe more than you can pay right now? See which payment options may fit your budget.
Back taxes help →Unfiled Tax Returns
Behind on filing? We help you figure out which years to file and in what order.
Unfiled returns help →Payroll Tax
Business behind on payroll deposits or 941s? Get organized before penalties stack up.
Payroll tax help →Penalty Relief
Some people qualify to have penalties reduced, for example first-time abatement. We check whether it may apply.
Learn more →Tax Preparation
Current and prior-year returns prepared so you're back in good standing.
See filing help →Common IRS options, in plain language
These are options the IRS offers. Which ones fit depends on your facts. We never promise a result.
Installment agreement
Best if you can pay over time but not all at once.
Monthly payments to the IRS over time.
Offer in compromise
Best if you truly can't pay the full amount, now or later.
Settling for less than the full balance, in some cases.
Currently not collectible
Best if your income barely covers basic living costs.
A pause on collection when paying would cause hardship.
Penalty abatement
Best if you have a clean history or a reasonable cause.
Removing some penalties when the rules allow it.
What it costs
You see the price before we start. No surprises.
Tax Pro Notice Review & Action Plan
A tax professional reviews your actual notice and sends written findings and next steps, typically in 1–3 business days. 100% credited toward the $599 or $799 Assessment if you upgrade within 30 days.
Buy Notice Review: $249IRS Situation Assessment
A full review of your IRS situation and your realistic options. Need it sooner? Rush is $799.
Buy Assessment: $599 Rush: $799Where we help
Huntsville, Alabama & nationwide
Our team is based in Huntsville and helps people online across the US.
Huntsville page →Myrtle Beach, South Carolina
IRS notice and back tax help for the Grand Strand, online from our Huntsville team.
Myrtle Beach page →US taxpayers in Thailand
Behind on US filings while living in Thailand? FBAR, Streamlined filing and passport issues, all online.
Thailand page →Client tools
Canopy Client Portal
Existing clients sign in to see messages, documents and invoices. First time? Use the invite email we sent to create your account.
Client LoginUpload documents securely
Clients upload notices and documents through the Canopy portal, never by plain email.
Go to the portal
Meet Chad Caros
Chad is a tax professional and the founder of Caros Group. He's a third-generation business owner with CFP, CDFA and MBA credentials, and more than a decade of helping people plan around money and taxes.
He started Caros Group to give people a calm, honest place to bring IRS problems: real answers, a clear price, and a team that follows through. Online help from our Huntsville team.
More about us →Free IRS notice cheat sheet
A quick guide to the most common IRS letters, what each one means and how urgent it is.
Get the cheat sheetFrequently asked questions
Do you help people outside Huntsville?
Yes. Our help is online, so we work with people across the US and US taxpayers living abroad, including Thailand.
Will you ask for my Social Security number by email or chat?
No. We never ask for it by email, text or chat. If we take on your case, sensitive documents go through the secure Canopy client portal.
Can you promise the IRS will reduce what I owe?
No one honestly can. Every situation is different and results vary. What we can do is explain your options clearly and help you take the next right step.
What does it cost to get started?
The Notice Decoder is free. A tax professional review of your actual notice with a written action plan is $249, and the full $249 counts toward the $599 or $799 Assessment if you upgrade within 30 days.
How fast is the $249 notice review?
Typically 1–3 business days after you upload your notice.
I haven't filed in years. Is it too late?
It is usually better to start now than wait. We help you see which years matter and the order to file them in.
Not sure where to start?
Tell us what the IRS sent. We'll explain it in plain language and show you what options may fit.